React Native App Boosts Energy Provider's Revenue by $50 Million

Metrics and Outcomes:

Increased Application Downloads:

• The app was downloaded over 1 million times, becoming an essential tool for managing electricity services in KSA. The convenience and all-inclusive services reflected a substantial increase in its user base.

Improved Customer Experience:

• Features like live chat and virtual office services significantly improved user support and satisfaction, increasing customer engagement rates.

Impact on Revenue:

• The electricity company experienced a notable increase in revenue following the introduction and updates to its mobile app. The app efficiently handle the process for customers to manage their accounts, pay bills, and receive services, leading to improved operational efficiency.

• According to the latest reports, the company’s revenue saw a significant boost, reaching nearly $853 million for the fiscal year 2023, about $50 million more than the previous year. 

The client stated that the increase in app usage is due to improved functionalities and widespread adoption of the mobile app for both iOS and Android platforms, which made it easier for users to interact with the company’s services, leading to higher engagement and timely payments.

Before and After Table

The new mobile application developed by VisionX proved to be a transformative solution for the electricity service provider, enhancing user experience, increasing customer engagement, and driving significant revenue growth.