Retain Mobile: Your Complete Guide to Mobile Communication Archiving

Retain Mobile

Mobile communication data has become exponentially valuable for organizations to retain, both for optimizing daily operations and ensuring regulatory compliance. However, archiving and retrieving this mass of mobile data securely and organized can be a major headache for enterprises. This is where Retain Mobile comes in – an innovative SaaS platform built to help businesses effortlessly retain, access, search, and utilize mobile communication data from across the organization.  

What is Retain Mobile?

Retain Mobile is a cloud-based mobile archiving solution created by Micro Focus, a global enterprise software company. It allows organizations to archive all mobile communication data, including SMS securely, MMS, voice calls, instant messages, voicemails, call logs, and more from company-owned and BYOD devices across iOS, Android, and other mobile app development platforms. 

Once archived, this data is encrypted and stored in a centralized, searchable repository with granular access controls. Authorized personnel can quickly search and retrieve specific mobile communication records in just a few clicks for purposes ranging from regulatory compliance and audits to incident investigation and daily operations optimization.

Key Benefits of Leveraging Retain Mobile

Retain Mobile provides a wealth of impactful benefits for enterprises needing to handle fast-growing mobile communication data.

Comprehensive Mobile Data Archiving

Retain Mobile allows comprehensive archiving of all mobile communication records across the organization from iOS, Android, and other mobile devices and platforms. This includes SMS, MMS, calls, voicemails, and chat apps—no more gaps from manual selective archiving.

Secure Encrypted Storage of Sensitive Data

All archived mobile data is encrypted and stored securely in Retain Mobile’s cloud-based repository. Granular access controls ensure that only authorized personnel can view protected information. Data is safeguarded against unauthorized access and breaches.

Regulatory Compliance Assistance

Retain Mobile helps organizations across regulated industries comply with mobile data archiving mandates in SEC 17a-4, FINRA, HIPAA, GDPR, and other regulations. Its tools simplify compliance.

Accelerated Incident Investigation

When analyzing misconduct, harassment, fraud, or other incidents, Retain Mobile makes it easy to retrieve complete mobile communication trails needed to uncover facts quickly. This accelerates investigations.

Improved Operational Efficiency

With all mobile communication data archived in one searchable platform, personnel no longer waste time digging through scattered inboxes to find records needed for daily decisions and tasks. Productivity is enhanced.

Cost Savings

Automated archiving eliminates manual efforts to collect and retain mobile data. Fast search saves hours previously spent requesting and digging for records. Together, this significantly reduces costs.

Who Should Use Retain Mobile?

Retain Mobile is an invaluable tool for any enterprise that needs to archive, store, and utilize mobile communication records across the organization. Specific users include

  • Regulated industries like finance, healthcare, energy, and more must comply with strict mobile data archiving and retrieval regulations.
  • Enterprise IT teams who need to securely store and quickly access mobile data for improving operations. 
  • Legal/compliance teams who need quick access to mobile records for audits and investigations.
  • HR departments who need to retain employee mobile communication records securely.

Any team that frequently needs to find and utilize archived mobile data can benefit immensely from Retain Mobile.

Key Features and Capabilities 

Retain Mobile comes packed with features to simplify mobile communication archiving and retrieval:

  • Comprehensive Archiving
    Retain Mobile archives every text message, phone call, voicemail, chat/IM, MMS, and other mobile communication data point across iOS, Android, and other platforms enterprise-wide. This creates a complete archive.
  • Military-Grade Encryption
    All ingested mobile data is encrypted using AES-256 encryption before secure storage in Retain Mobile’s cloud repository. This prevents unauthorized access to sensitive data.
  • Granular Access Controls
    Individual user and role-based access controls allow only authorized personnel to search and view specific archived mobile data sets based on their needs.
  • Rapid Search and Retrieval
    Intuitive search tools allow authorized users to instantly find and retrieve required mobile communication records in seconds using sender details, time ranges, keywords, and other filters.
  • Custom Retention Policies
    Admins can configure retention policies to preserve mobile data for set periods as needed for compliance, operations or legal needs before automatic deletion.
  • Audit Trails
    Detailed audit logs track all access, search, and retrieval activity for mobile data to ensure proper monitoring and custody chain.
  • Unified Cloud Dashboard
    The Retain Mobile dashboard offers one centralized interface to securely access archived mobile communication data across the enterprise in the cloud.
  • Analytics and Reports
    Users can generate reports and analyze trends in mobile communication data to uncover actionable insights for improving operations, monitoring compliance, and more.
  • Extensive API Library
    Mobile developers can tap into Retain Mobile’s vast API library to build custom integrations, and sync archived mobile data with other platforms and line-of-business systems.
  • 24/7 Customer Support
    Retain Mobile offers 24/7 customer support via phone, email, and chat to promptly resolve any issues that may arise.

With these comprehensive features, users can efficiently achieve mobile archiving compliance, quickly investigate incidents, and optimize workflows.

Use Cases Showing Retain Mobile’s Value 

Retain Mobile provides invaluable assistance with: 


Financial organizations like banks and insurance firms rely on Retain Mobile to comply with SEC and FINRA regulations requiring archiving of all electronic communications, including mobile data. Healthcare providers use Retain Mobile to comply with HIPAA to secure patient communication records.

Incident Investigation 

HR and legal teams use Retain Mobile’s quick retrieval capabilities to reconstruct complete mobile communication trails during internal investigations of wrongdoing, sexual harassment, fraud, and more.

Data Protection

IT teams depend on Retain Mobile’s robust encryption, access controls, and audit trails to securely retain mobile data across the organization and prevent leakage of sensitive information.

These are just a few examples showcasing Retain Mobile’s immense value in storing, accessing, and utilizing enterprise mobile communication data. 

The Benefits of Leveraging Retain Mobile

Retain Mobile empowers organizations with a variety of impactful benefits:

Reduce Risk

Proactive archiving of mobile communication data drastically reduces compliance violations, fines, and reputational damage. Encrypted storage safeguards data against breaches.

Improve Efficiency 

Easy access to historical mobile data in one place eliminates tedious manual searches, improving productivity.

Save Time and Money

Automatic archiving eliminates manual data collection and retention. Fast search saves hours previously spent digging through inboxes.

Protect Your Data

Granular user access controls, robust encryption, and full audit trails prevent unauthorized access or leaks of sensitive mobile data.


As mobile communication explodes across enterprises, archiving and utilizing this data is no longer optional – it is a strategic imperative. Retain Mobile empowers organizations to cost-effectively archive mobile communication data at scale while securely retaining it for future access and analysis. 

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